Brand Revival & Digital Growth .
MAC Lounge, operated by PT Mahameru Adiceria, reopened after the COVID-19 closure period and required a strategic push to rebuild customer traffic and...
Category
Digital Marketing & Brand Revitalization
Role
Social Media & Digital Marketing Officer
Year
2022
Client
PT Mahameru Adiceria (MAC)
The Story
The Challenge
- Rebuilding public interest after pandemic-related closure
- Increasing revenue across multiple business units
- Updating outdated marketing materials
- Creating cohesive branding across restaurants and event services
- Handling all digital and creative execution independently
My Role & Contributions
Social Media & Sales-Driven Content
- Developed content strategy aimed at increasing foot traffic and bookings
- Created promotional campaigns for restaurant and event offerings
- Managed daily posting, engagement, and audience communication
Menu & Sales Collateral Development
- Redesigned menu books for multiple in-house restaurants
- Created structured wedding package offering book
- Improved layout clarity and pricing presentation
- Designed promotional materials to enhance perceived value
Digital & In-House Advertising
- Designed visual advertisements for mini videotron and in-building monitors
- Created event and seasonal promotional visuals
- Ensured consistent branding across physical and digital spaces
Photography & Videography
- Conducted food and product photoshoots
- Captured event documentation
- Coordinated with kitchen team for food preparation during shoots
- Edited visuals for marketing distribution
Operational Support
- Assisted during events as usher when manpower was limited
- Collaborated cross-functionally with kitchen and operations team
Strategic Insight
Post-pandemic hospitality businesses require more than visibility. They require renewed trust and renewed excitement.
The strategy focused on:
- Strengthening visual appeal across menus and promotional materials
- Creating cohesive marketing communication
- Highlighting diverse offerings to maximize revenue channels
- Supporting offline and online promotional ecosystems simultaneously
When physical businesses reopen, strong visual communication becomes a key driver of customer return and booking decisions.
Impact
- Contributed to significant increase in sales after reopening
- Increased restaurant traffic and event bookings
- Strengthened brand visibility across multiple business units
- Helped restore business momentum post-pandemic
Tools & Platforms
Design
- Adobe Illustrator
- Adobe Photoshop
- Canva
Photo & Editing
- Adobe Lightroom
- Snapseed
Video Production
- CapCut
Equipment
- Samsung smartphone
Key Deliverables
- Managed full social media strategy and execution
- Redesigned restaurant menu books
- Developed wedding package offering book
- Created in-house digital advertising for mini videotron displays
- Produced photography and videography for products and events
- Conducted product photoshoots for packaged goods and culinary offerings
- Supported event operations as usher when needed
Key Deliverables
- Art Direction ✓
- UI/UX Strategy ✓
- Technical Architecture ✓
- Motion Design ✓
"Crafting digital excellence through obsessive attention to detail."