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Brand Revival & Digital Growth

Brand Revival & Digital Growth .

MAC Lounge, operated by PT Mahameru Adiceria, reopened after the COVID-19 closure period and required a strategic push to rebuild customer traffic and...

Category

Digital Marketing & Brand Revitalization

Role

Social Media & Digital Marketing Officer

Year

2022

Client

PT Mahameru Adiceria (MAC)

The Story

The Challenge

  • Rebuilding public interest after pandemic-related closure
  • Increasing revenue across multiple business units
  • Updating outdated marketing materials
  • Creating cohesive branding across restaurants and event services
  • Handling all digital and creative execution independently


My Role & Contributions

Social Media & Sales-Driven Content

  • Developed content strategy aimed at increasing foot traffic and bookings
  • Created promotional campaigns for restaurant and event offerings
  • Managed daily posting, engagement, and audience communication


Menu & Sales Collateral Development

  • Redesigned menu books for multiple in-house restaurants
  • Created structured wedding package offering book
  • Improved layout clarity and pricing presentation
  • Designed promotional materials to enhance perceived value


Digital & In-House Advertising

  • Designed visual advertisements for mini videotron and in-building monitors
  • Created event and seasonal promotional visuals
  • Ensured consistent branding across physical and digital spaces


Photography & Videography

  • Conducted food and product photoshoots
  • Captured event documentation
  • Coordinated with kitchen team for food preparation during shoots
  • Edited visuals for marketing distribution


Operational Support

  • Assisted during events as usher when manpower was limited
  • Collaborated cross-functionally with kitchen and operations team


Strategic Insight

Post-pandemic hospitality businesses require more than visibility. They require renewed trust and renewed excitement.

The strategy focused on:

  • Strengthening visual appeal across menus and promotional materials
  • Creating cohesive marketing communication
  • Highlighting diverse offerings to maximize revenue channels
  • Supporting offline and online promotional ecosystems simultaneously

When physical businesses reopen, strong visual communication becomes a key driver of customer return and booking decisions.


Impact

  • Contributed to significant increase in sales after reopening
  • Increased restaurant traffic and event bookings
  • Strengthened brand visibility across multiple business units
  • Helped restore business momentum post-pandemic


Tools & Platforms

Design

  • Adobe Illustrator
  • Adobe Photoshop
  • Canva

Photo & Editing

  • Adobe Lightroom
  • Snapseed

Video Production

  • CapCut

Equipment

  • Samsung smartphone


Key Deliverables

  • Managed full social media strategy and execution
  • Redesigned restaurant menu books
  • Developed wedding package offering book
  • Created in-house digital advertising for mini videotron displays
  • Produced photography and videography for products and events
  • Conducted product photoshoots for packaged goods and culinary offerings
  • Supported event operations as usher when needed

Key Deliverables

  • Art Direction
  • UI/UX Strategy
  • Technical Architecture
  • Motion Design

"Crafting digital excellence through obsessive attention to detail."

RA
Audrey Martha